CELEBI GROUND HANDLING 2025 AR

53 Çelebi Ground Handling 2025 Annual Report Compliance Status Yes Partial No Exempted Irrelevant Explanation 3.3.4 - Meetings have been organized to inform employees on the financial status of the company, remuneration, career planning, education and health. X - - - - - 3.3.5 - Employees, or their representatives, were notified of decisions impacting them. The opinion of the related trade unions was also taken. X - - - - Decisions that may affect the employees are notified to themselves and to the employee representatives, but since there is no union structure at Çelebi Hava Servisi A.Ş., it is not applicable to get union opinion. 3.3.6 - Job descriptions and performance criteria have been prepared for all employees, announced to them and taken into account to determine employee remuneration. X - - - - - 3.3.7 - Measures (procedures, trainings, raising awareness, goals, monitoring, complaint mechanisms) have been taken to prevent discrimination, and to protect employees against any physical, mental, and emotional mistreatment. X - - - - - 3.3.8 - The company ensures freedom of association and supports the right for collective bargaining. - - - - X - 3.3.9 - A safe working environment for employees is maintained. X - - - - - 3.4. Relations with Customers and Suppliers 3.4.1 - The company measured its customer satisfaction, and operated to ensure full customer satisfaction. X - - - - - 3.4.2 - Customers are notified of any delays in handling their requests. X - - - - - 3.4.3 - The company complied with the quality standards with respect to its products and services. X - - - - - 3.4.4 - The company has in place adequate controls to protect the confidentiality of sensitive information and business secrets of its customers and suppliers. X - - - - - 3.5. Ethical Rules and Social Responsibility 3.5.1 - The board of the corporation has adopted a code of ethics, disclosed on the corporate website. X - - - - - 3.5.2 - The company has been mindful of its social responsibility and has adopted measures to prevent corruption and bribery. X - - - - -