CELEBI GROUND HANDLING 2023 ANNUAL REPORT

14 Çelebi Ground Handling Inc. 2023 Annual Report In addition, KVKK (Personal Data Protection Law), ISO27001 Management Systems Information, Waste Management training programs that employees are obliged to take under other applicable legislation are being prepared in the form of e-learning training modules and assigned to relevant employees. Our Company’s employees have actively used the Çelebi e-school application with great interest. In addition to cooperative training sessions, every employee is assigned department-specific operational training and personal development training tailored to their respective roles. The mobile application which aims to support the classroom training modules, to keep the employees up-to-date, and let them consolidate the information they receive continued to be used successfully. All training reports can be accessed over the SAP system. Çelebi Academy prepares periodic training budget planning and reporting based on these records. All operational technical training is provided by internal trainers. Each year, all documents, training modules, and exams undergo a thorough review and update process in accordance with national and international publications. These materials are then published alongside relevant announcements. In the January-December 2023 period, training per person was 10.3 days (January-December 2022: 14.6). In 2020, in addition to classroom training, 37 different e-training programs were produced, 27 of which were operational, and online training per person was 520 minutes. During 2021, 42 different e-training programs were produced, 26 being operational. During the January-December timeframe of 2022, a total of 10 separate e-training programs were developed. In the January-December period of 2023, 1 operational e-training was produced. Support is obtained from the training and consulting companies for personal, professional and leadership development trainings. (Presentation Techniques, Team Work, Management Skills Development, MS Office Programs, etc.) Remuneration Management In line with the Company’s vision and goals, the Çelebi Ground Handling remuneration system was established based on the prevailing market conditions and the developments in the aviation sector, and a remuneration scale was created to ensure the Company’s internal consistency and reflect these conditions. In short, the pay should be the same for any two people working on the same task and the value of their work is the same if it does not differ from each other in terms of content, time, source, position profile etc., even if their personal traits and skills may be different. The Head Office and administrative staff’s remuneration scale is periodically compared with data received from market remuneration survey companies, and the scale is established in a way to include the results in these surveys. When determining the pay of senior managers, who are included in the Head Office remuneration scale, these criteria are taken as a basis. These works are updated every year by market surveys. Remuneration for operational staff is determined according to the titles in the organizational structure, but based on a tariff linked to station sizes. It is updated every year by market surveys. The results of the regularly conducted performance assessments affect the pay rises and year-end bonuses. In addition to the current base salary, a foreign language allowance is given for personnel who pass the examinations applied for positions that require knowledge of a foreign language. In addition to the foreign language allowance, personnel working as drivers are paid a vehicle bonus depending on the type of vehicle they use. Furthermore, various role-based responsibility premiums are being paid for qualifications required on the basis of roles. Social Responsibility Çelebi Ground Handling offers comprehensive support to the aviation industry through Erzincan Binali Yıldırım University Ali Cavit Çelebioğlu School of Civil Aviation. Established in 2008 and operational since 2010, the school plays a crucial role in providing qualified personnel to the sector. With our IATA-approved training modules, we provide instructor and seminar support where we share our sectoral experiences, scholarships for 10 students, and employment opportunities along with internships during the summer periods. BOARD OF DIRECTORS 2023 Annual Report